branding

9 Aug
2016
Indianapolis Delta Sky Club Station Manager Christa Khalileh surprised me with a platter of lemon cookies and a thank you note. I replied with a milk-and-cookies nightcap that night.
2 Aug
2016
1 Dec
2015
Trying to upsell before the buyer has actually been fully closed on the first part of the sale is a risky strategy.
7 Apr
2015
31 Mar
2015
Applause is great, but don't stop there!
17 Feb
2015
4 Feb
2015
27 Jan
2015
integrity
25 Jun
2014
25 Feb
2014
In the role of "Pippin," I had to choose actions within given circumstances that included singing, blocking, and the character's search for meaning. The more authentically I lived within the circumstances, the more effective the character became.
5 Feb
2014
"Pride goes before the fall" is true when it comes to your pride in your work and the quality of products and services that you deliver.
10 Dec
2013
The Plus 1 Challenge